Withdraw from contract

Cancellation Policy

In accordance with EU consumer protection law (Directive 2011/83/EU), you have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period expires 14 days after you (or a third party indicated by you) have received the goods.

To exercise your right of withdrawal, please use the form below or contact us at:

[Your Order Number]
[Your Name]
[Your Email Address]

It is sufficient to send your request before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the costs of standard delivery (except for any supplementary costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than 14 days from the day we receive your withdrawal request.

We may withhold reimbursement until we have received the returned goods or you have provided proof of having sent back the goods, whichever occurs first.

You must send back or hand over the goods without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Submit Your Withdrawal Request