Overview
I WHAT ARE WE DOING?
II WHAT DO WE INFORM ABOUT?
III DEFINITIONS OF TERMS
IV GENERAL
V INDIVIDUAL DATA PROCESSING OPERATIONS
VI HOW CAN YOU GET IN TOUCH WITH US?
VII DOES OUR PRIVACY POLICY ALWAYS REMAIN THE SAME?
I WHAT ARE WE DOING?
Brickraidz GmbH (hereinafter referred to as “Brickraidz” or “we”), Rainstrasse 7, 8309 Nürensdorf, operates the brickraidz.com website.
The protection of your personal data is very important to us. In this privacy policy, we provide you with transparent and understandable information about what personal data we collect via our website and how we handle it.
II WHAT DO WE INFORM ABOUT?
- What data is collected;
- Under what circumstances we process your data and for what purpose;
- How long we store your data;
- When disclosure to third parties is permitted;
- How we process your data (individual data processing operations);
- When and how you can object to data processing;
- What rights you have and how you can assert them.
III DEFINITIONS OF TERMS
1. What is personal data?
Personal data (hereinafter also referred to as “personal data”) is all information that relates to an identified or identifiable natural person. This includes, for example, name, address, date of birth, e-mail address or telephone number. Personal data also includes data about personal preferences such as leisure activities or memberships.
2. What is particularly sensitive personal data?
Data on religious, ideological, political or trade union views or activities; data on health and, where applicable, information on administrative or criminal prosecutions and sanctions as well as data on social assistance measures are considered particularly sensitive personal data. Where necessary and appropriate, we may request and process particularly sensitive personal data. In this case, their processing is subject to stricter confidentiality.
3. What is the processing of personal data?
Processing is any handling of personal data, regardless of the means and procedures used, in particular the procurement, storage, retention, use, modification, disclosure, archiving, deletion or destruction of data.
4. What is the disclosure of personal data?
This is the transmission or disclosure of personal data, e.g. publication or disclosure to a third party.
IV GENERAL
1. What data do we collect from you and from whom do we receive this data?
First and foremost, we process personal data that you transmit to us or that we collect when operating our website. This may include the following categories:
- Personal master data (name, address, etc.);
- Contact data (cell phone number, e-mail address, etc.);
- Financial data (e.g. credit card number, account details);
- Online identifiers (e.g. cookie identifier, IP addresses);
- Profile data (e.g. user name, password);
- Location data (e.g. website language setting);
- Sound and image recordings (e.g. returns);
- Text entries (e.g. notification of order, product evaluation);
We may also receive personal data about you from third parties.
2. Under what conditions do we process your data?
We process your data in good faith and in accordance with the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing.
If, in exceptional cases, we are unable to comply with these principles, the data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply:
- Your consent;
- the performance of a contract or pre-contractual measures
- the fulfillment of legal requirements;
- our legitimate interests, unless your interests prevail.
You may be required to provide us with certain personal data so that we can provide you with certain services or enter into a business relationship with you. Without such data, we will not normally be able to provide these services or execute a contract.
Under normal circumstances, the website cannot be used if certain information to secure data traffic, such as your IP address, is not disclosed.
3. How can you withdraw your consent?
If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another justification.
You can revoke your consent at any time by sending an e-mail to info@brickraidz.com. Data processing that has already taken place is not affected by this.
4. In which cases can we pass on your data to third parties?
a. Principle
We may need to use the services of third parties or affiliated companies (so-called processors) and commission them to process your data. The processors to whom we entrust your data are mainly IT service providers (web hosting, support, cloud services, website design, etc.).
In order to fulfill our mission and provide you with certain services, we may also share your personal data with the following categories of recipients:
- Payment and shipping service providers;
- Consulting companies (legal advice, taxes, etc.);
- Providers of tracking, conversion and advertising services;
- Other commercial or institutional partners.
As far as possible, we ensure that these third parties and our affiliated companies or organizations comply with the requirements of data protection and treat your personal data confidentially. We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
We may also be obliged to disclose your personal data to the authorities.
b. Passing on to partners
We work together with various partners and companies who may place their offers on our website. You will be able to recognize that this is a third-party offer.
If you make use of such an offer, we process your personal data for the purpose of forwarding it to these partners (e.g. name, function, contact, etc.). These partners are independently responsible for the personal data they receive. Their data protection provisions apply.
c. Visiting our social media channels
We have embedded links to our social media channels on our website. If you click on these links, you will be redirected to our social media channels.
In this case, the social media providers may find out from where you are accessing the network. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.
d. Transfer abroad
We may transfer personal data abroad as part of our activities. Where possible, we do this with the consent of the data subjects or on the basis of a contractual relationship.
Your personal data may also be transferred to companies abroad as part of order processing. As a rule, these companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide.
5. How long do we store your data?
We only store personal data for as long as is necessary to fulfill the individual purposes for which the data was collected.
Data that we store when you visit our website is generally stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.
We store contract data for longer, as we are obliged to do so by law. In particular, we must store business communications, concluded contracts and accounting documents for up to 10 years.
6. How do we protect your data?
We store your data securely and take all reasonable measures to protect your data from loss, unauthorized access, misuse or alteration.
Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases it will be necessary for us to pass on your inquiries to companies associated with us. Your data will also be treated confidentially in these cases.
Within our website, we use the SSL procedure (Secure Socket Layer) in conjunction with the highest encryption level supported by your browser.
7. What rights do you have?
a. Right to information
You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to info@brickraidz.com.
You also have the right to receive your data in a commonly used file format if we process your data automatically, and if:
- you have given your consent to the processing of this data; or
- you have disclosed data in connection with the conclusion or performance of a contract.
We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.
The processing of your application is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons or because we need more detailed information from you. You will be informed of the extension in good time.
b. Erasure and rectification
You have the option of requesting the deletion or correction of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to retain it unchanged or if your request conflicts with a legal requirement.
Please note that the exercise of your rights may be in conflict with contractual agreements and may have corresponding effects on the performance of the contract (e.g. premature termination of the contract or cost consequences) or may lead to the loss of benefits or services.
c. Legal process
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
d. California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the following rights under the CCPA:
- Right to Know: You have the right to request information about the personal data we collect about you.
- Right to Delete: You have the right to request the deletion of your personal data.
- Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal data.
- Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.
To exercise any of these rights, please contact us at info@brickraidz.com.
V INDIVIDUAL DATA PROCESSING OPERATIONS
1. Provision of the websites and creation of log files
a. What information do we receive and how do we use it?
When you visit our website, certain data is automatically stored on our servers or on servers of services that we obtain and/or have installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are:
- the name of your internet service provider
- your IP address (under certain circumstances);
- the version of your browser software
- the operating system of the computer used to access our websites
- the date and time of access
- the duration of the access;
- the pages and sub-pages visited;
- the website from which you visit one of our websites
- the search terms you used to find one of our websites
- the region from which you access the site.
- the bounce rate.
b. Why is the data collected?
The temporary storage of log files is absolutely necessary for the operation of the websites in order to guarantee their functionality and to ensure the security of our systems. The data is deleted at the end of each session.
2. Cookies
a. How do cookies work?
Our website uses cookies. Cookies are text files that are stored on the operating system of your device with the help of the browser when you visit our website. Cookies do not cause any damage to your computer and do not contain viruses.
b. What information do we receive and how do we use it?
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit.
Other cookies remain stored on your end device until you delete them. The purpose of these cookies is to store your preferences (e.g. language and location settings), to ensure that website content is provided quickly and displayed attractively (e.g. through the use of fonts and content delivery networks) and to analyze the use of this website for statistical evaluation and continuous improvement (usually using third-party cookies).
c. Why are we allowed to use cookies?
We use cookies so that we can make our website more user-friendly, effective and secure. The use of cookies and the processing of your data in this regard is based on our legitimate interests in the aforementioned purposes.
d. How can you prevent data collection via cookies?
The cookies are stored on your computer. You therefore have full control over the use of cookies. You can delete them completely or deactivate or restrict their transmission by changing the settings in your browser. If you deactivate cookies for our website, you may no longer be able to use all the functions of the website to their full extent.
Instructions for the most common browsers can be found here:
- For Google Chrome
- For Safari from Apple
- For Edge from Microsoft
- For Firefox from Mozilla
For cookies that are used to measure success and reach or for advertising, a general opt-out is possible for numerous services via the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).
3. Customer account
You have the option of creating a customer account on our website. This offers you numerous advantages, such as simplifying the ordering process and conveniently managing your orders. With a customer account, you can view your order history, manage your personal data and place your future orders more quickly and easily. Opening a customer account is voluntary.
a. Data category
When creating a customer account, we process the following personal data:
- First and last name
- Your address
- E-mail address
- Phone number
- Payment method
- User name
- Your password
- Order history
b. Purpose and legal basis
This data is processed for the following purposes:
- Provision of a personal account
- Management of your orders and subscriptions
- Simplifying the ordering process
- Improving the user experience
- Customer service and support
c. Storage duration
Inactive customer accounts are automatically deleted after 12 months. Orders are converted into guest orders.
The data processing takes place on the basis of your consent and for the fulfillment of a contract.
4. Orders
As part of the ordering process, we collect various personal data from you in order to process and fulfill your order.
a. Data category
- Name and contact details
- Payment information (e.g. credit card or bank details)
- Order details (item, quantity, price, etc.)
b. Purpose and legal basis
The data collected is used to carry out the order process, including payment processing, delivery of the goods and contact in the event of queries or problems with the order.
The data is processed to fulfill the contract with you and to fulfill legal obligations.
5. Payment service providers (WooPayments and Payment Plugins for PayPal)
In order to offer you a convenient and secure payment option, we work together with the aforementioned payment service providers. The following data is transmitted to the payment service providers as part of the payment process:
a. Data category
- Contact details (e.g. name, address, e-mail address)
- Payment information (e.g. credit card details, bank details)
- Transaction data (e.g. purchase amount, date of transaction)
b. Purpose and legal basis
Data processing is carried out for the purpose of processing payments and fulfilling the contract with you.
c. Recipients of the data
The payment service provider receives the data required for payment processing. In addition, the data may be passed on to banks and credit card companies if this is necessary for payment processing.
By using our payment options, you agree to the transfer of data to the payment service provider.
5. Shipping service provider (Swiss Post)
In order to ensure reliable and efficient delivery of your orders, we work together with the aforementioned shipping service provider. The following data is transmitted to the named shipping service provider as part of the shipping process:
a. Data category
- Contact details (e.g. name, delivery address, e-mail address)
- Order data (e.g. order number, content of the order, shipping method)
b. Purpose and legal basis
Data processing is carried out for the purpose of delivering your orders and fulfilling the contract with you.
c. Recipients of the data
The shipping service provider receives the data required to carry out the delivery. The data will not be passed on to third parties without your express consent, unless this is necessary to fulfill the contract.
By using our shipping options, you agree to the transfer of data to the named shipping service provider.
6. Statistic tool (WP Statistics)
We use the WP Statistics plugin to analyze and improve the use of our website. The provider of this plugin is wp-statistics.com. Simple statistics are created from the data in anonymized form. No user profiles are created for this purpose and no cookies are set. All data collected by WP Statistics is stored completely anonymously on this web server. It is therefore not possible to personally identify a visitor, even retrospectively. The following data is collected and processed when using this plugin:
a. Data category
- IP address (anonymized)
- pages visited
- time of access
- originating page (referrer)
- Browser and operating system used
b. Purpose and legal basis
The data is processed for the purpose of statistically analyzing the use of our website. This information helps us to improve the user-friendliness and content of our website. The processing of the data is based on our legitimate interest in the analysis and optimization of our website.
c. Recipients of the data
The data is not passed on to third parties. WP Statistics processes the data locally on our server so that no data is transmitted to external service providers.
d. Storage duration
The data is stored anonymously and kept for a period of 5 years to enable long-term analyses and trends. After this period, the data is deleted or stored anonymously.
By using our website, you consent to the processing of data by WP Statistics in the manner described.
VI HOW CAN YOU GET IN TOUCH WITH US?
Is responsible for data processing:
Brickraidz GmbH
Rainstrasse 7
CH-8309 Nürensdorf
E-Mail: info@brickraidz.com
1. E-Mail
If you have any questions or concerns, you can contact us by e-mail at info@brickraidz.com.
If you contact us by e-mail, the following data will be processed: E-mail address; content, subject and date of your e-mail; contact details provided by you (e.g. name, telephone number if applicable, address).
The data you provide is stored and is used to process your request.
2. Instagram
You can also reach me via my Instagram account: https://www.instagram.com/brick_raidz
The data you provide is stored and is used to process your request.
VII DOES OUR PRIVACY POLICY ALWAYS REMAIN THE SAME?
We may change this privacy policy at any time. You will not be informed separately. You are therefore responsible for regularly reviewing this statement. If you continue to use this website after the introduction of any changes, this is tantamount to your consent to these changes.
Last Updated: 07/30/2025