Support
We are here to help! If you have any questions or issues, feel free to reach out to us via social media or email. Our support team is available at:
Instagram: brick_raidz
E-Mail: info@brickraidz.com
We strive to respond to your inquiries as quickly as possible and provide you with the best service. Don’t hesitate to contact us!
Returns and Refund
Your satisfaction is important to us. If you are not satisfied with your purchase, please contact our customer service at info@brickraidz.com within 14 days of receipt. Refunds are considered on a case-by-case basis. Please refer to our return policy in our Terms and Conditions.
Shipping
We offer fast and reliable shipping to ensure your order arrives promptly. Please find the details of our shipping policy below:
- Processing Time: Orders are processed within 5-20 business days.
- Domestic Shipping: We offer standard shipping at a flat rate of CHF 7.00.
- International Shipping: International shipping is available to most countries. Standard shipping is CHF 11.00.
Free shipping for oders over CHF 150.00.
Please note that shipping times may vary due to customs processing times and other factors beyond our control. For more information on shipping rates and times, please refer to our Terms and Conditions.